Handle thousands of customer calls simultaneously — in Hindi, Tamil, Telugu, Bengali, Kannada, Gujarati, Marathi and 3 more Indian languages — without a single human agent. Available 24/7, zero wait time.
India has 1.4 billion people speaking 22+ languages. Our AI Voice Bot handles inbound customer calls, makes outbound notifications, and manages IVR flows — in the customer's preferred Indian language.
Perfect for businesses that receive hundreds of calls daily — complaints, enquiries, appointment confirmations, payment reminders — and want to automate them without losing the human touch.
Customer Calls Your Number
│
▼
┌──────────────────────┐
│ Telephony Layer │ ◄── Exotel / Twilio
│ (Call Routing) │ / AWS Connect
└────────┬─────────────┘
│
▼
┌──────────────────────┐
│ STT Engine │ ◄── Sarvam AI +
│ (Speech to Text) │ Azure Speech
│ Hindi/Regional │ (Indian accent)
└────────┬─────────────┘
│
▼
┌──────────────────────┐
│ NLU — Intent │ ◄── Dialogflow CX
│ Recognition │ + Custom models
└────────┬─────────────┘
│
▼
┌──────────────────────┐
│ Dialog Manager │ ◄── LangChain +
│ (Contextual flow) │ GPT-4 fallback
└────────┬─────────────┘
│
▼
┌──────────────────────┐
│ TTS Engine │ ◄── Google WaveNet
│ (Text to Speech) │ Natural voice
└────────┬─────────────┘
│
▼
Customer hears response
(or escalated to agent)
500M+ speakers
Tamil Nadu
Andhra, Telangana
West Bengal, BD
Karnataka
Gujarat
Maharashtra
Kerala
Punjab
Odisha
EMI reminders, loan status, account enquiry, KYC confirmation
Order status, delivery confirmation, return initiation, COD calls
Appointment reminders, report collection, discharge instructions
Citizen helplines, scheme information, grievance registration
L1 support automation, FAQ handling, complaint logging
Admission enquiry, fee reminders, attendance, exam alerts
We'll call you from our AI voice bot — so you can experience it first-hand before making any decision.