A 24/7 AI chatbot on WhatsApp that handles customer support, lead capture, appointment booking and order status — in Hindi and English — without any human agents. Built for Indian businesses using the official WhatsApp Business Cloud API.
India has 500M+ WhatsApp users. Our AI chatbot puts you inside their most-used app — answering questions, capturing leads, booking appointments and sending reminders — automatically.
Unlike generic bots, our system uses RAG (Retrieval Augmented Generation) to give accurate answers from YOUR business data — product catalogue, FAQs, price list, policy documents.
Customer WhatsApp Message
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¦ Meta Cloud API ¦ ?-- Official Webhook
¦ (Receive Message)¦
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¦ Language Detect ¦ ?-- Hindi/English/
¦ + Preprocessing ¦ Hinglish NLP
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¦ Intent Router ¦ ?-- Dialogflow CX
¦ (NLU Engine) ¦ + Custom Intents
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¦ RAG Engine ¦ ?-- LangChain +
¦ (Your Business ¦ Weaviate Vector
¦ Knowledge Base) ¦ Store
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¦ GPT-4o Response ¦ ?-- OpenAI API
¦ Generator ¦ Context-Aware
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¦ WhatsApp Reply ¦ ?-- Text / Buttons
¦ (Sent to User) ¦ / List / Media
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Order tracking, returns, product queries, COD confirmation
Appointment booking, OPD timing, doctor availability, reports
Admission enquiries, fee reminders, exam schedules, results
Loan enquiry, EMI reminders, account info, KYC guidance
Property enquiries, site visit booking, price info, brochure
Test drive booking, service reminders, EMI calculator, availability
We'll build a working demo bot connected to a WhatsApp test number with your business data — within 48 hours.